This policy explains what data Mindfile (mindfile.tr), operated by Matka Teknoloji, processes when you use the service, why we process it, how we protect it, and how we handle the data you connect from Google Drive.
Mindfile is a corporate document and knowledge platform operated by Matka Teknoloji ("we"), Barbaros Mah. Şebboy Sk. No:4/1 İç Kapı No:2, Ataşehir / İstanbul, Türkiye. This policy covers the web application at mindfile.tr and its integrations. Where your organisation is our customer, it decides why and how documents are processed and we act on its behalf; this policy describes what we do with the data in either case.
We process three kinds of data. First, account and contact details: name, e-mail address, phone number, organisation and the messages you send us. Second, the documents you upload or import, their metadata, and the indexes, summaries and extracted fields derived from them. Third, technical records kept to secure and operate the service: session data, IP address, device and browser information and activity logs.
To deliver the service, answer your questions from your own documents, enforce permissions and the audit trail, invoice paid plans, and support you when you ask. Marketing communication happens only with your explicit consent. We do not use your data for advertising.
The documents you upload remain your property. Each organisation's data is isolated in its own tenant and is never used to train general AI models, ours or anyone else's. Documents are processed only to answer your queries and run the product features you use.
Mindfile offers an optional Google Drive integration in the Data Transfer Center. If you connect a Google account, Mindfile requests a single read-only permission (https://www.googleapis.com/auth/drive.readonly) so that it can list and download documents from the folder or path you choose and import them into your Mindfile archive. Connecting is voluntary; the service works fully without it.
Mindfile's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Data is kept while your account is active and for as long as legal retention obligations require. When a contract ends, your data is exported on request and deleted within a reasonable period. Separate retention periods may apply to audit records. You can delete individual documents, disconnect integrations, or request deletion of your account at any time by writing to admin@matka.tr.
We do not sell your data and we do not share it with third parties for their own purposes. To run the service we rely on a limited set of sub-processors, such as hosting, e-mail delivery and AI infrastructure, who process only what is needed to provide the service under contractual confidentiality obligations. Where a sub-processor is located outside Türkiye or the EU, we rely on the safeguards KVKK and GDPR require. With an on-premise deployment, data stays entirely on your own infrastructure. We disclose data to authorities only where the law requires it.
Access is scoped by role and unit, classified documents require additional approval, and every access and change is written to the audit trail. Data is encrypted in transit. Every uploaded file is scanned for malware before it enters the archive, and tokens for connected accounts are stored encrypted and never shown to anyone.
Under KVKK and GDPR you have the right to access, correct, delete, restrict the processing of and port your data, and to object to processing. Send requests to admin@matka.tr and we will respond within the statutory periods. You can also complain to the Turkish Personal Data Protection Authority (KVKK) or your local supervisory authority.
We use the cookies required for session management and remembering your preferences. Where non-essential cookies are used, we ask for your consent separately.
We may update this policy as the service evolves. The date at the top shows the current version; material changes are announced in the application or by e-mail before they take effect.
Questions and data requests: admin@matka.tr — Matka Teknoloji, Barbaros Mah. Şebboy Sk. No:4/1 İç Kapı No:2, Ataşehir / İstanbul, Türkiye.
