Terms of Service

Parties and acceptance

Mindfile is provided by Matka Teknoloji ("Matka", "we"), Barbaros Mah. Şebboy Sk. No:4/1 İç Kapı No:2, Ataşehir / İstanbul, Türkiye. Where you use Mindfile on behalf of an organisation, you confirm that you are authorised to bind it, and "you" refers to that organisation as well. If a separate written agreement exists between your organisation and Matka, that agreement prevails where it conflicts with these terms.

The service

Mindfile is a corporate document archive and knowledge platform: it stores documents, extracts and indexes their content, applies your organisation's structure and permissions, and answers questions from your own documents with AI features. We may add, change or remove features over time; material reductions are announced in advance.

Accounts

You need an account to use Mindfile. Keep your credentials confidential, use the security features made available to you, and tell us at admin@matka.tr immediately if you suspect unauthorised access. You are responsible for activity under your account and for the users your organisation's administrators invite. Mindfile is intended for business use by adults; it is not directed at children.

Your content and your responsibility

Everything you upload, import or generate in Mindfile ("your content") remains yours. You are solely responsible for your content: for having the right to upload and process it, for its accuracy and lawfulness, for the personal data it may contain, and for the permissions you grant to other users. You grant us only the licence needed to host, process, index and display your content to you and the users you authorise, for the purpose of running the service. We may remove or block content that is unlawful or that violates these terms, and we will inform you where the law allows.

Google Drive and other connected accounts

Mindfile can import documents from third-party services you connect, such as Google Drive. The connection is optional and always initiated by you. For Google Drive, Mindfile requests read-only access (drive.readonly) and imports only from the folder or path you select. You can disconnect a connected account in the Data Transfer Center at any time, and you can revoke Mindfile's access at any moment, without any help from us, from your Google Account's security settings (Google Account → Security → Third-party apps & services). After revocation Mindfile deletes the stored tokens and stops syncing; documents already imported stay in your archive until you delete them. Your use of the third-party service remains subject to its own terms, and you are responsible for having the right to import the content you select. How we handle data received from Google is described in the Privacy Policy.

• Revoke access in your Google Account's security settings
• Privacy Policy

Acceptable use

You agree not to misuse the service. In particular, you must not:

• upload content that is unlawful, infringes the rights of others or contains malware;
• use the service to process personal data without a lawful basis, or in breach of KVKK, GDPR or other applicable law;
• attempt to access another organisation's tenant, circumvent permissions, rate limits or security measures, or probe the service for vulnerabilities without our written permission;
• reverse engineer, copy, resell or sublicense the service, or use it to build a competing product;
• use automated means to overload the service or to extract data beyond what the interface and the documented API allow.

AI features

Mindfile's AI features (summaries, extraction, classification, question answering, agents) generate output from your own documents using machine-learning models. Output can be incomplete or wrong. It is an aid to your judgement, not legal, financial, tax or other professional advice, and you are responsible for verifying it before you rely on it. Your content is not used to train general AI models.

Plans, trial and payment

Mindfile is offered in the plans described on mindfile.tr, including a free trial. Paid plans are invoiced in Turkish lira according to the plan and billing period you choose, and fees are due on the invoice terms. We may change prices for future billing periods with reasonable prior notice. Taxes are added where applicable.

Suspension and termination

You can stop using Mindfile and request closure of your account at any time. We may suspend or terminate access if you materially breach these terms, if the law requires it, or if fees remain unpaid after notice. On termination you may export your content within the period stated in the Privacy Policy; after that it is deleted, subject to legal retention obligations.

Service provided "as is"

Mindfile is provided "AS IS" and "AS AVAILABLE". To the fullest extent permitted by law, we make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted or error-free operation, or the accuracy of any output. Service levels, if any, are agreed only in a separate written agreement.

Limitation of liability

To the extent permitted by law, Matka is not liable for indirect, incidental, special or consequential damages, or for loss of profits, revenue, data or goodwill, arising from your use of or inability to use the service, and our total liability for all claims in any twelve-month period is limited to the fees you paid us for the service in that period. Nothing in these terms limits liability that cannot be limited by law, including liability for wilful misconduct or gross negligence.

Indemnity

You will defend and indemnify Matka against third-party claims arising from your content or from your breach of these terms, including claims that you lacked the right to upload or import content.

Changes to these terms

We may update these terms as the service evolves. The date at the top shows the current version. Material changes are announced in the application or by e-mail at least 15 days before they take effect; continuing to use Mindfile after that date means you accept the updated terms.

Governing law and disputes

These terms are governed by the laws of the Republic of Türkiye. The courts and enforcement offices of İstanbul Anadolu have jurisdiction over disputes, without prejudice to any mandatory consumer or data-protection rights that apply to you.